Product updates from Support Buddy.
Follow changes to the inbox, AI replies, automations, website chat, and connected messaging channels.
Latest
Website chat, Instagram, and WhatsApp in one inbox
The core workspace now brings live website conversations and connected messaging channels into one Conversation list.
Latest
AI sources and clean human handoff
Train Support Buddy from URLs, files, and FAQs, then hand off to a Teammate when a conversation needs judgment.
Latest
Composable automations
Build channel-native triggers and chained actions without turning simple workflows into a flowchart maze.