Privacy Policy
Support Buddy AI ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and disclose information obtained through our AI embeddable Chat Widget service ("Service").
1. COLLECTION AND USE OF INFORMATION
We collect certain information from users to provide and improve the Service. This information may include:
Personal Information: Such as name, email address, phone number, and other contact details provided by users during account registration or communication with our support team.
Usage Data: Information about how users interact with the Service, including log data, device information, and browsing history.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze trends, and personalize content.
We may use collected information for purposes such as:
2. DISCLOSURE OF INFORMATION
We may share users' information with third parties for various purposes, including:
Service Providers: We may engage third-party service providers to assist with the operation of the Service, such as hosting, analytics, and customer support. These providers are contractually obligated to safeguard user information and only use it for authorized purposes.
Legal Compliance: We may disclose information when required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Support Buddy AI, our users, or others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred or disclosed as part of the transaction. We will notify users of any such change in ownership or control of their personal information.
3. DATA SECURITY
We employ industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials and are encouraged to use strong, unique passwords and enable two-factor authentication where available.
4. CHILDREN'S PRIVACY
The Service is not intended for use by individuals under the age of 18 ("children"). We do not knowingly collect personal information from children without parental consent. If you believe that we may have collected information from a child without proper consent, please contact us immediately so that we can take appropriate action.
5. INTERNATIONAL TRANSFERS
User information may be transferred to, stored in, and processed in countries other than your own, where data protection and privacy regulations may differ. By using the Service, you consent to such transfers.
6. YOUR CHOICES
Users may access, update, or delete their personal information by logging into their account settings or contacting our support team. We will make reasonable efforts to respond to such requests in a timely manner.
Users may also opt out of receiving certain communications from us, such as marketing emails, by following the instructions provided in the communication or contacting our support team.
7. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Service. We encourage users to review this Privacy Policy periodically for any changes.
8. CONTACT US
If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at [contact@email.com].
This Privacy Policy is intended to provide a comprehensive overview of how we handle user information. If you have any questions or need further clarification, please don't hesitate to reach out.