Docs

Set up your first customer workflow with confidence.

Connect your channels, add approved sources, test an Automation, and manage the resulting Conversations from one inbox.

Install the website widget, configure prechat, office hours, and AI answers.

Manage Conversations, assignments, internal notes, filters, and saved views.

Choose triggers, add response steps, test the customer path, and configure handoff.

Connect an Instagram professional account and manage DMs and comment-triggered replies.