Latest— Website chat
How to add an AI chatbot to your website
A contact form is not a conversation. Here is how to add an AI chatbot to your website that answers fast, captures leads, and hands off cleanly.
Kunle4 min read
Read storyThe Support Buddy blog
Field notes from the inbox.
Practical playbooks on Instagram and WhatsApp automation, comment-to-DM follow-up, and running every conversation from one place. For founders, creators, and teams who actually do the work.
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Instagram
How to turn Instagram comments into DMs (without losing leads)
Your best leads are in the comments, not your inbox. Here is how to set up Instagram comment to DM automation that actually converts.
3 min read
WhatsApp
WhatsApp business auto reply that doesn't sound like a robot
An away message is not a strategy. Here is how to build a WhatsApp business auto reply that qualifies leads and hands off to a human when it matters.
2 min read
Product
Why the website chat widget preview lives inside the product
The website chat widget preview uses the same runtime as production, so what you configure is exactly what your visitors see.
1 min read
Product
A first look at Support Buddy
Support Buddy brings every channel you connect into one workspace. Here is the first look at the inbox, tickets, contacts, and automations.
1 min read